Discount Cab has been replaced by Clean Air Cab in my phone as my go-to cab service. Not only are they are few cents cheaper per mile with a cheaper flag drop, the whole process of ordering the cab and dealing with the drivers has been far superior to Discount.
Here are just a few things that made this decision relatively easy...
1) they have an easy online reservation system
2) if you pick up the phone and call, you'll typically talk to a real person within a few rings, and not be put into a queue
3) you can swipe your credit card yourself in the back seat after your trip
4) the drivers won't call you on the way there and say, "how do i get there?"
Maybe it's just me, but I've had some really creepy Discount drivers, doing questionable business while I've been a passenger. I've never really felt unsafe, just creeped out. I know that's pretty vague, so just take that with a grain of salt.
Arrival time has always been prompt, and the drivers have acted professionally with a low degree of "creep factor". Add to that the all-hybrid fleet, and they have earned a new loyal customer.
Give Clean Air Cab a shot the next time you need a ride.
- Written by Joel L, Phoenix, AZ